“My internet is slow.” This is the last thing you want to hear from your new offshore team. A sluggish internet means reduced productivity, disrupted training, meetings and choppy voice calls. Not only does it slow down your team, it frustrates your customers. This is bad news. I often hear people quoting ‘bandwidth’ when discussing internet speeds. If you have … Read More
What will I offshore first? The secret to long term success.
Allow me to let you in on a secret known by all the successful businesses offshore. The secret to achieving success offshore comes down to offshoring tasks, not roles, during the first few months. The objective of any offshore strategy is to achieve a strong return on investment. To help your team become more efficient by saving time and refocusing … Read More