You’re ready for Offshore greatness, but… you have no centralised task management, nor visibility into offshore workflow and you’re struggling to set clear performance measures.
Is this you?
Performance metrics helps you get the most value out of each project you undertake. Many attribute this as the ability to calculate a return on investment (ROI), but it’s so much more than that. Meaningful performance measures support decision making at each stage of the process life cycle for strategic decision makers, project managers, funding approvers, stakeholders and end users. Not only can it determine the overall success of your venture or project, it helps you to understand the trade-offs of choosing path A over path B; provide feedback about how you are going along the way, and cover some of the more difficult to measure organisational goals.
What kind of Metrics?
What level of detail do you have about your day to day operations? How does it affect your decision making? eg. Do you know the number of hours staff are spending on a particular task? Can you tell me the number of proposals/contracts/entries your team are processing per week/month/quarter/year? What about the current status of all ‘in progress’ work? Can you see where bottle necks are appearing? This is really the tip of the iceberg, but it starts to illustrate how metrics can drive performance – essential for building an offshore team.