CROSS-SHORE

MANAGEMENT

PLATFORM

PROCESS THAT DRIVES HIGH PERFORMANCE TEAMS

Increase your overall productivity

Cross-shore Management Platform (CMP) reduces the reliance on yourself and other key people by getting information out of people’s heads and into a repeatable and easily shared process.

It’s for firms who are just starting to offshore and want high performing teams from the beginning, or those who are already established and want to increase accountability, gain visibility of workflow and increase their overall productivity.

WHY

YOU NEED IT

The difference between ‘having staff offshore’ and ‘nailing it offshore’ is significant. The time burden of team management and training, non-standardised work processes and difficulty measuring performance are all sure fire ways to ensure your business realises a mediocre result from your offshore investment. You need to maximise the return on your time and financial investment

1

Pre-built Processes

Save time by tapping into a resource of pre approved ‘best practice’ processes or custom build your own.

2

Easy Independent Learning

It’s a centralised knowledge base to keep ‘how to’ videos for quick and easy independent learning on clients, processes, and your company way.

3

Standardised Workflow

An easy way to standardise process to deliver a consistent customer experience.

4

Real Time Visibility

Keep on top of workflow, prioritise tasks and measure quality of output.

5

Measure Performance

Build company and individual KPIs based on speed and quality of work to measure performance, drive productivity and plan ahead.

6

Feedback Loop

A forum to gain feedback on where your team are leaking time.

7

Tangible Value

Increase the tangible value of your business with documented processes.

Ready Offshore help companies start off on the right trajectory to success and helps up and running teams move from “ok offshore” to “nailing it offshore”.