You’re ready for Offshore greatness, but… you have no centralised task management, nor visibility into offshore workflow and you’re struggling to set clear performance measures.

Is this you?

• You’re ready to start building your offshore team, but you’re looking for the right strategy on how you’ll manage the performance of teams, individuals, projects and tasks.
• You’ve already hired offshore and the team are busy at being busy, but you feel you lack control or insight.
• You’re well into the offshore journey, but to really scale big, you need the automation built-in to drive performance.

Why Measure?

Performance metrics helps you get the most value out of each project you undertake. Many attribute this as the  ability to calculate a return on investment (ROI), but it’s so much more than that. Meaningful performance measures support decision making at each stage of the process life cycle for strategic decision makers, project managers, funding approvers, stakeholders and end users. Not only can it determine the overall success of your venture or project, it helps you to understand the trade-offs of choosing path A over path B; provide feedback about how you are going along the way, and cover some of the more difficult to measure organisational goals.

What kind of Metrics?

What level of detail do you have about your day to day operations? How does it affect your decision making?  eg. Do you know the number of hours staff are spending on a particular task? Can you tell me the number of proposals/contracts/entries your team are processing per week/month/quarter/year? What about the current status of all ‘in progress’ work? Can you see where bottle necks are appearing? This is really the tip of the iceberg, but it starts to illustrate how metrics can drive performance – essential for building an offshore team.

Common Business Problems

• Reporting and tasks are still largely done manually.
• Reporting doesn’t capture the data required to make decisions or give you insights into your offshore performance.
• Systems are laborious and prone to human error.
• Lack instant access to status updates, insights and reporting.
• Staff are frustrated, constantly busy with low level/manual work.
• Your team are no longer ‘down the hall’, they’re over 5,000 km away in the Philippines. While they are still just a phone call or instant message away, you would still benefit from some insights.

Ready Offshore’s Solution

• We deliver powerful business intelligence tools so you can monitor the performance of teams, departments, individuals, projects and tasks through quick glance dashboards.
• We embed solutions that allow you to generate updates for strategic decision makers, project managers, funding approvers, stakeholders and end users on the progress of tasks and projects which helps with efficiency and decision making.
• We give you the ability to create snapshots and data views to garner insights about key metrics.
• We dig deeper for an understanding of how your business unit/project/venture is evaluated. What information do you need to make better decisions or create a better understanding of business operations?
• We help you benchmark performance to analyze the value of your investment decisions, lessons learned and future comparisons.

10 Reasons why Ready Offshore is different from other consultants

• Our skilled business analysts and developers go way beyond creating document libraries and workflows and handing over the keys. We formulate a strategic direction for technology that supports your vision and removes constraints.
• Our proven workshop and interview techniques get to the core of your people, data and process needs and offshore goals.
• Our offshore team design a ‘roadmap’ solution with established milestones that ensure you’re kept in the loop on our progress and you have the opportunity to provide feedback along the way.
• We take responsibility for the project returning value. Far from a ‘dump and run’ approach, we take an active role to fully embed any new system.
• We have a greater understanding and knowledge of the cultural differences of a global workforce so you can overcome challenges before they arise.
• Boost the profitability of your global team with real time performance metrics creating a deeper understanding of your individual staff, teams and projects.
• We offer ongoing support, with teams in Australia and the Philippines.
• We have more IT industry experience, over 10 years and counting!
• We offer a free complementary strategy session that delivers real standalone value and is not a thinly veiled sales pitch. Get straight answers from the experts who have gone offshore themselves and know the opportunities and challenges.